Frequently Asked Questions
HOW TO SHOP & PLACE AN ORDER
Q: DO I NEED REGISTER AN ACCOUNT TO PLACE AN ORDER?
A: We always recommend to our customers to create an account at Xpert Gears website but it is not necessary. Registered Customers can easily save their contact details & shipping address in our database it’s also easy for placing an order with product requirements & details. Customers can write us at [email protected] if they want to skip registering an account.
Q: What's the best price you offer?
A: Best Price of products are depending on Quantity, Material, Designs, Custom logos. Customers can get best price & delivery possibilities with providing above requirements via email at [email protected].
Q: Can I place an order with custom logos with my own brand name?
A: Yes, Xpert Gears offering OEM, ODM Services, Customers can place Orders with custom logos & brand names, we made all products as per customers requirements.
Q: What about the Minimum Quantity Order?
A: The MOQ is 500 Pieces per design. But we always help to new beginners with accepting small quantity orders as well for helping them to grow up
Q: Can I get a sample before bulk order?
A: After confirmation of bulk order Xpert Gears always send a sample for final approval to start bulk Order production.
Q: Which manufacturer are you OEM or ODM?
A: We are original manufacturer of Sports Wears and we offer both services.
1: OEM (original equipment manufacturer) If buyer has his/her own design & want us to manufacture it.
2: ODM (original design manufacturer) If Customer wants to buy a product designed & manufactured by us.
Q: Do you accept own brand?
A: Yes, we Accept Customers design & Branding for their required products.
Q: Do you send sample before commencement of orders?
A: Yes, before commencing orders we ship a prototype to buyer for better consideration and confirmation of quality material. Customer will pay for sample and the shipment charges would be endured by us.
Q: Do you deal with custom orders?
A: Yes, we always encourage custom orders. All our working is completely customized from Sizing, Coloring to Printing Logos. Customers should provide their logos in these file formats JPEG 300 DPI, EPS, CDR, PSD, PNG,
Q: How do I get quote price for a product?
A: You have to email us the model or picture of the product you want to get quote on. Then you will receive a reply with a best price
Q: Do you ship worldwide?
A: Yes, Xpert Gears offering worldwide delivery. Delivery times are depending on order & delivery location