Common Questions

Encountering difficulties while navigating our website? How can I reach out for assistance?
Please feel free to reach out to us at [email protected]
What's the process for obtaining fabric swatches?
Please reach out to our sales team to arrange for the shipment of fabric swatches at [email protected]
Is it possible to request a private label on a single jacket?
Typically, we provide private labels for wholesale orders exclusively. However, if you desire a private label on a single jacket order, you have the option to cover the label production charges, and we can proceed to attach your labels accordingly.
Do you provide chenille patches as an option?
Unfortunately, we do not produce chenille patches at this time. However, we specialize in crafting both felt patches and embroidered patches.
Is it possible to have repairs done on the Jacket if needed?
Certainly, you can arrange for repairs by finding a local service provider in your area. However, as we are based in Pakistan, we regretfully cannot offer repair services directly.
Where are these jackets manufactured?
All our items are manufactured within our factory Xpert Gears situated in Sialkot, Pakistan.
Has Xpert Gears been officially recognized as a manufacturer and supplier of Varsity letterman jackets?
Yes, Xpert Gears are verified by the Sialkot Chamber of Commerce with Membership number A-38811, Here is the verification link.
What does the 1/2 zip-out lining option entail?
Opting for the 1/2 zip-out lining feature provides convenient access for adding embroidery or patches without visible threads. It grants access to the jacket's interior without compromising the lining. However, please note, that this option doesn't render the lining fully removable.
What is the maximum number of characters allowed for personalizing my name on the product?
You can personalize your garment with a maximum of 12 letters in your name or nickname. This ensures optimal design and manufacturing support for your jacket. The characters can include uppercase, lowercase, numbers, symbols, etc., enabling you to create the design you desire!
What are the operating hours or schedule for the office?
Our operational hours are Monday through Friday, from 9:30 a.m. to 6:30 p.m. GMT+5.
Could you provide details regarding the care instructions for the garment?
To ensure the longevity of your varsity letterman jacket, follow these care instructions:
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