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Shipping and Delivery
Are shipping fees applicable to my order?
Yes, Simply input your delivery address during checkout to view the specific charges on the cart page
What is the estimated shipping time for my order once it's placed?
The timeframe for shipping varies based on the level of customization.
Is order tracking available once my shipment is dispatched?
Yes, Once your jacket is approved by our Quality Department and shipped, our system will automatically generate an email containing detailed tracking
What's the process for placing a RUSH order?
Typically, our production timeline for customized garments is 3-4 weeks, with an additional 4-5 working days for delivery. However, if you have urgent requirements, Please contact us before placing the rush order.
What are the shipping rates for orders?
Shipping rates are determined based on the weight of the products and the delivery location.
From where are the jackets dispatched for delivery?
All our items are crafted at our factory, Xpert Gears, situated in Sialkot, Pakistan. They are shipped directly from our factory using reliable courier services such as DHL, FedEx, and UPS.
Will there be any taxes or customs duties for my international order?
In the United States, goods valued at less than $700 are typically not subject to import duties by the United States Customs. However, certain countries like Canada, the European Union, and the United Kingdom may impose import duties on international packages, regardless of the goods' nature.
Are there specific countries to which you don't ship?
We ship globally to most countries, excluding Russia, Israel, and Africa. If you don't find your country listed during the checkout process, please don't hesitate to reach out to us for further assistance and details.
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