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Do you provide options for returns and exchanges?
Our customized jackets, unfortunately, cannot be refunded or exchanged due to their tailored nature. They are meticulously crafted based on your color choices and embroideries.
Upon completion, we ensure customer approval through high-resolution photos before shipping. It's crucial to thoroughly review these images before granting approval.
For any faults found before dispatch, we cover the costs without any additional charges. However, given the distance, we aim to prevent any inconvenience caused by incorrect sizes or unwanted items.
To avoid such scenarios, ensure complete certainty before making a purchase. Feel free to reach out to our sales team for guidance on selecting the perfect varsity jacket. Please refer to our Return and Exchange Policy for details on accepted exchanges within specified limitations.